Company is a professional Call Center Outsource service provider
The origin of their business is to integrate people and technology through the creation of a system to generate high level services with greater added value
"People" are the staff who are able to respond with sensitivity to their client companies as professionals, and "technology" is the optimal technology for their client companies that they discover by constantly watching worldwide trends.
'• Work with the digital team and the clients from Japan (using Japanese Language)
• Understand the clients' requirements and prepare estimates and timelines for Digital projects, presenting them to clients what necessary in English or Bahasa Indonesia
• Support cross functional teams (design, technology etc) in the delivery of each project for the agency and our teams
• Manage relationship with our team and clients by conducting regular calls, monitoring and escalating project risks, seeking client feedback, making modifications to deliverable and processes to ensure client satisfaction
• Communicate and track project milestones, monitor progress for all team members against each plan and adjusting schedules as needed
• Collect, analyse data and generate project reports needed in Japanese Language
• Report all project progress to Manager and Vice President
- Fluent in Japanese Language, both verbal and written (Certification N1 or N2)
- Have a good communications and organization skills
- Strong analytical and logical thinking
- Minimum 2 years experiences in online environment including web development/design, content management and digital production (work experiences in digital agencies is a plus)
- Knowledge in Web technologies and SEO is a plus
Candidate must possess at least a Diploma or Bachelor's Degree, any field
